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The latest reports from users having issues in Los Altos come from postal codes 94022.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,874 ratings
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Problems in the last 24 hours in Los Altos, California
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Los Altos and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Los Altos, Santa Clara County, California
The most recent Comcast Xfinity outage reports came from the following cities:San Jose, Sunnyvale, Palo Alto, Los Altos, Santa Clara, Mountain View, Redwood City, Milpitas, Fremont and Foster City.
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| City | Problem Type | Report Time |
|---|---|---|
 San Jose | Internet | |
| Sunnyvale | Internet | |
| San Jose | Internet | |
| Palo Alto | Wi-fi | |
| San Jose | TV | |
| San Jose | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Los Altos, California
Latest outage, problems and issue reports in Los Altos and nearby locations:
- Geovanna (@Geohh_vanna) reported fromSan Mateo, California
Worst service ever @comcast @Xfinity why can’t I just talk to someone with out get transferred and disconnected every time I call
- Matt Silan (@m23silan) reported fromFremont, California
wtf is this bullsh*t power outage @Xfinity
- Bert Gold (@BertGoldPhD) reported fromSan Mateo, California
@xfinity Stop interfering with service 94401 . No it is not me; it is you!
- Swoletonio 👨🏻🚒 (@AntonioIsPrime) reported fromSan Jose, California
Yo **** @Xfinity I pay to be stuck on loading screens for days just to be told to try again laterIt‘a been later
- Daniela Ceballos (@daniceballos23) reported fromSan Jose, California
@Xfinity @XfinitySupport it’s becoming extremely annoying that you keep having internet outages, provide an inaccurate time for the service to be back, and still charge the same amount for the bill! 😠
- CookingmamaAUS😷 (@CookingMamaAUS) reported fromPalo Alto, California
@nbcbayarea any news on the Comcast/outage that's been ongoing all day?
- PrasannaKumar Kanderi (@PrasannaKanderi) reported fromSunnyvale, California
@comcast unable to login to app and there is intermediate disconnects on my home internet #comcastdown
- Ahmad #85 (@ahmadamin85) reported fromSan Jose, California
@Xfinity @XfinitySupport @comcast it’s been over 24 hours since we have this “outage” in the Bay Area, and there has been no update, you can’t even get hold of a rep with you call the customer Serivce #.
- Tony King (@tonyking250) reported fromSan Jose, California
Check out xfinity’s offers. So disappointed. @Xfinity - want a new customer?
- Antony Copland (@AgenesisAntony) reported fromSan Jose, California
Last day of vacation and @comcast @Xfinity have a technician in the area messing with service.Why are you doing that?
- Antony Copland (@AgenesisAntony) reported fromSan Jose, California
@XfinitySupport@comcast Why is your wifi so horrifying?And you have techs in my area every day. **** you.#ExtremeRules
- James Vista (@JamesVista) reported fromSan Jose, California
Woke up this morning still feeling like crap from this cold or flu.Ready to work from home as usual but noticed the internet is down @Xfinity.Saw the outage report saying down till 11:45AM.I’ve already used up all my sick time.
- Antony Copland (@AgenesisAntony) reported fromSan Jose, California
Great.@Xfinity of course having a tech in our area causing connection issues during the Oregon game. It's 730pm. ****.
- But Banana Bread Dude, hell yea. (@Bastobear) reported fromSan Jose, California
@xfinity internet is such assssssssss. It shouldn’t be going down this often for how much I pay. Hour 15 of no net. 🙄😒😒
- Monica Mallon 😷🚌 (@monicamallon) reported fromSan Jose, California
This whole situation was so dumb. My roommate wanted his own account and modem, so they installed it, but Xfinity assumed that the rest of us wanted to cancel our WiFi and account 🤦🏻I would switch, but the only other option here is AT&T, and I already tied it, and it’s worse.
- Katie (@k8ie14) reported fromSan Jose, California
Super disappointed with companies that no longer or never had a customer first mindset. @LibertyMutual @comcast are just a few that come to mind. Keep your customers happy and they will be loyal. #whoa #thinkdiffernt
- SouloAscian (@Le_Hyro) reported fromSan Jose, California
It’s always good to know when your ISP is reliable, such as @comcast. Apparently internet has been down all day. But that’s pretty much to be expected at least once a week
- Nick Kohli (@nickfornikhil) reported fromMenlo Park, California
@NBCSGiants the Comcast TV feed is super choppy for the ball game right now, what’s the issue? @comcast says it’s not them, but I don’t put them at the pinnacle of customer service. Maybe the network couldn’t handle us getting 3 runs back in the 7th?
- Chris Acker, CLU, ChFC (@ChrisAcker) reported fromPalo Alto, California
@eMoneyAdvisor is there a problem with chat? Says that chat is disabled because we have an “unstable” connection? Comcast fiber and we are not having a problem. Please let us know if there’s a problem on your end.
- Dave Nielsen (@davenielsen) reported fromMountain View, California
@edanbenatar - Hulu + Disney+ + ESPN - $13.99- Netflix - $13.99- Peaco*ck - Free to Comcast Internet users - Apple TV+ - $4.99- Amazon Prime Video - Free to Prime MembersTotal = $32.97/month Not bad!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Raul Perez🎃 (@rperez1337) reported
You guys get to jack off ,get paid for it and call it in when I pay for this service and I get no compensation for an entire day without internet @Xfinity wtf
- EricIsOnTweeter (@EricsOpinion94) reported
@DetroitRedWings @Xfinity Husso sucks in the shootout so let’s win it in OT please
- D*Con Space Track (@dconspacetrack) reported
Many, many days I'm exasperated with my comcast service but especially on a night like this. No internet so no tv or computer to view. Only my cell phone. Still, #GoArtemis!
- BeautifulMii (@ladyfly3) reported
I am so pissed! 🤬🤬😡😤 @Xfinity how tf do I have a outage for 7 f*ckin hour’s? I do not pay for my service for it to be out 5 times out of a month.
- Travis Maurer (@TravisMFOX5) reported fromTucker, Georgia
@UPS - Things I learmed today... don't bother to pay the extra money for your @Xfinity startup pack to be delivered to @cvspharmacy because they will just lose it and blame it on the delivery service. Just let the porch pirates have a chance at it! It would be better odds...
- L (@dingdonglouie) reported
@DetroitRedWings @Xfinity we only also play SJ and Columbus next two games.. you know how they’re gonna go… we lose to worst teams
- GreaverBlade (@BladeGreaver) reported
@itsuevt If Comcast didn't request this info when you told them you bought a new modem, their support has gotten even worse!
- Charles DeBord,Jr (@SpoiledRotten79) reported
@stickygorilla Dude my passing has gotten so much better with the port forwarding issue i had. But took me & @comcast lots of back and forth. Plus thier guys putting in new lines,to get it Right
- PHLLY (@esscras) reported
Xfinity rl blows me making me wana blow up all they dumb asss ****
- Mr Miyagi (@MrMiyagi_67) reported
@Xfinity “we have high speed internet but when there’s an issue we can’t fix it”. Thanks guys that 6mbs out of 1200mbs sure is great!
