The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 536 |
Houston, TX | 407 |
Philadelphia, PA | 277 |
Washington, D.C., DC | 218 |
Seattle, WA | 196 |
Atlanta, GA | 191 |
Denver, CO | 179 |
Sacramento, CA | 146 |
Salt Lake City, UT | 144 |
Indianapolis, IN | 113 |
Detroit, MI | 110 |
Minneapolis, MN | 105 |
Brooklyn, NY | 100 |
San Francisco, CA | 94 |
Portland, OR | 87 |
Miami, FL | 80 |
Boston, MA | 77 |
Pittsburgh, PA | 75 |
Orlando, FL | 73 |
Oakland, CA | 58 |
Charlotte, NC | 56 |
Baltimore, MD | 55 |
Jacksonville, FL | 49 |
Tampa, FL | 44 |
New York City, NY | 39 |
Nashville, TN | 39 |
Phoenix, AZ | 35 |
Reno, NV | 34 |
Dallas, TX | 33 |
San Jose, CA | 31 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Cotton Printer (@MrSoulSquad) reported
@XfinitySupport Why can’t I get any assistance?! My bill is never late but yet it’s been 10 hours no service! Wtf COMCAST/xfinity
- Cotton Printer (@MrSoulSquad) reported
@XfinitySupport Why can’t I get any assistance?! My bill is never late but yet it’s been 10 hours no service! Wtf COMCAST/xfinity
- mejl (@jlopez91932) reported
@CenturyLinkHome @CenturyLinkHelp is the worst company ever. Internet has been down 2 days!! Of course no one their after 5pm. I don’t know why they all work in India. I’m switching to Xfinity.
- 333 (@Keykodek) reported
Xfinity is a literal joke I cannot use my damn laptop haven’t gotten **** done the whole damn day bc the wifi been out.
- nyCecilia (@nyCecilia) reported
@Xfinity @hollyhortsch Does your "outage map" EVER work? FIX THE OUTAGE MAP and give us REAL information instead of gaslighting.
- Biff Almighty (@biffalmighty) reported
. @Xfinity, damn theives
- Claire🐻 (@MindAlteredPod) reported
@stephens_ben I pay for Peaco*ck ( through Xfinity service - it's ok)Ones I share ranked: 1. Hulu 2. Netflix3. HBO4. Disney+5. Peaco*ck
- Xalrena (@xalrena) reported
Damn @Xfinity is going hard today with the dropped signal. I actually just got booted from Destiny 2 and lost my stream at the same time.
- ...J (@xoxojamia) reported
Xfinity needs to get it together I missed class cause a whole outage been going on since 3pm
- Just dipping his toes into wrestling Justin (@BadTakeJustin) reported
4 hours now on the phone with comcast to deactivate my service. Here’s the best part I took them to arbitration and they had to pay me money. I never wanted to use this again. But………. ITS THE ONLY INTERNET THAT IS AVAILABLE IN MY AREA. THEY HAVE A ******* MONOPOLY
- Abel 😼 (@Nuroxed) reported
**** comcast you and your overpriced bullsh*t service finally over it im getting fiber with verizon **** your stingy *** company @comcast making me pay 1000 for download and 15 upload.
- Jake Smith (@JakeIsntJacob) reported
Hey #BellaArmy, having some internet issues. 💙 you COMCAST! Will get the zoom up as soon as I can 💙
- SteelDoubleA (@SteelDoubleA) reported
And I was promised a call back from your CX rep which I never got! #xfinity
- AJ (@aimjonesmovip1) reported
@byLizAllen @evan_greer What??? Do you mean like, at a hotel or something? Or even on your phone? I’ve never heard of this and I have xfinity. They have certain shows/movies (mostly movies) you can only stream on your home network but most everything else can be watched out of home, too.
- MWGriff (@MetaWhaleGriff) reported
@justinamash So that's why Comcast sucks...
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